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Ukraine's technology adoption during wartime - experience and future strategy of work

Ukraine has a fast-growing IT and tech ecosystem with huge potential for advancement. To foster collaboration and knowledge exchange, the Global Business for Ukraine, together with the European Business Association, with the support of Trust Square, held the meeting “Exploring Opportunities and Intersections of Digital Innovations and Tech Excellency” for Swiss and Ukrainian businesses in Zürich.


Bryonie Guthrie, Head of the Foresight and Organizational Transformation team for the Strategic Intelligence Group, World Economic Forum, was impressed with Ukraine's technology adoption during wartime. She mentioned specifically the Diia app, which has a 70% uptake rate, and that Ukraine has open-sourced the code for this application. Rapid technological adoption in Ukraine is an example for other nations, and the digital infrastructure and GovTech initiatives played a crucial role in government modernization. The need for cooperation between governments, technology companies, and philanthropic organizations was emphasized to reduce risks and promote innovation.

Furthermore, Guthrie underlined the potential for partnerships between Ukraine and international businesses, particularly in the tech sector, to support the country's development and resilience during and after the war. She suggested that the World Economic Forum can facilitate such partnerships by connecting Ukrainian businesses with global counterparts.


Teymuraz Bezhashvyly, CTO, hidden hint software development, spoke about a significant project related to the defense and siege of Mariupol, highlighting its importance in preserving historical memory. The project aims to document the heroic acts of defense during the siege and ensure defenders are not forgotten. One of the main challenges faced by the project team was structuring and presenting over 300 pages of written chronicles in an immersive and engaging manner while also being sensitive to the traumatic nature of the events. They chose to release the information day by day to increase the dramatic effect and engagement with the audience. Another challenge was cybersecurity, as the project was vulnerable to attacks from actors seeking to distort the truth or undermine the project's integrity. The team implemented robust cybersecurity measures, including AI-based solutions, to mitigate these risks. Additionally, the project was hosted on Amazon Web Services (AWS) infrastructure in Frankfurt to ensure reliability and security.


Conrad Eric Müller, Chairman of the Pro-UKBB Foundation, Head of the Swiss Taskforce for Ukrainian Healthcare, and Masimo consultant, supported the use of digital tools to improve access worldwide, but in the context of healthcare. Müller emphasized the potential of digital platforms for remote consultations, access to specialists, and professional medical education. Digitalization improves patient care through remote monitoring and virtual consultations, which ultimately reduces the number of hospitalizations. Recognizing the importance of rehabilitation, Mueller called for cooperation between healthcare providers, technology companies, and academia to develop new solutions. It is essential to understand that global cooperation in the field of digital health is key to empowering patients and improving access to quality healthcare.


Igor Byeda, Group Vice President, Europe at GlobalLogic, delved into the integration of medical devices and digital connectivity in the healthcare sector, drawing on his company's extensive experience in developing such technologies over the past 30 years. Automatic defibrillators, which have evolved from being exclusively used in hospitals to being implemented in ambulances and public spaces worldwide are one of the medical devices developed by his company. Byeda emphasized that digitalization in healthcare is not just a future possibility but is already present and operational, requiring scaling up and widespread implementation across different states. Countries with developed economies and high GDP per capita, such as Switzerland and the United States, are leading the way in implementing digital healthcare solutions. He believes that cost can be a barrier in less affluent countries, but telemedicine can bridge the gap between different healthcare systems.

Moreover, Byeda emphasized the role of advanced economies with higher GDP per capita in driving the adoption of digital healthcare solutions, citing countries like Switzerland and the US as leaders in this field. He noted that while cost may be a barrier in less affluent countries, telehealth solutions can bridge the gap between different healthcare systems. In addition, Byeda underlined the need for regulatory compliance and private sector presence to drive innovation and expansion of digital health technologies.


Oleksandr Radchenko, CEO, Radenia AG, also highlighted the importance of cooperation among industry players and the role of consortiums in funding research and development (R&D) efforts to drive the adoption and implementation of healthcare technology solutions. He mentioned the example of a self-service application for parents of children with special needs, developed in partnership with a clinic in Philadelphia, USA, and the need for such initiatives to be supported by private players to fund R&D and drive adoption. He argued that the main challenge lies not in the lack of funds but in the attention and focus of healthcare organizations, which are often overwhelmed with daily tasks and struggle to prioritize innovation. Radchenko suggested that the solution is not simply to hire more people but to strategically focus on innovation and transformation processes within healthcare organizations.


From the Global Business for Ukraine and the European Business Association sides, we would like to thank the Embassy of Ukraine in the Swiss Confederation and Trust Square for hosting the discussion. We also recognize the significance of ongoing partnerships with Conrad Eric Müller, Igor Byeda, Oleksandr Radchenko, Teymuraz Bezhashvyly, and Bryonie Guthrie for the future development of Ukraine.


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